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Terms & Conditions

Collection of Personal Details

In registering with Royal Masala, we collect essential personal details to enhance your shopping experience. This includes, but is not limited to, your full name, an alternate email address, mobile number, postal address, and specific demographic information such as age, gender, profession, education, etc. Additionally, we track user activity on our site for improvement purposes, such as the pages you visit and the frequency of your visits.

User Eligibility Our services are selectively available within certain regions. As per the Indian Contract Act, 1872, individuals who are not legally eligible to form contracts, including but not limited to, un-discharged insolvents, cannot use our services. Minors aged 13 to 17 may use our site under parental or guardian supervision, adhering to these Terms. Parents or guardians should transact on behalf of minors under 18. We strictly prohibit the sale of adult-specific products to minors.

Account Registration and Responsibilities To place orders on Royal Masala, users must complete registration and log in. It’s important to keep your account information accurate and up-to-date for seamless communication regarding your orders. By agreeing to our terms, you also agree to receive promotional content and newsletters, which you can opt out of at any time through your account settings or by contacting our customer service.

Product Pricing All our products are listed with the most current Maximum Retail Price (MRP), barring special circumstances. The prices applicable to your order will be those stated on the date of delivery. Please note, while most product prices remain stable, prices for some items, especially perishables, may vary daily. In such cases, the price on the delivery date will be final, and no additional charges or refunds will be processed at the time of delivery.

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